Insights
Insights
How markets and technology change the way organisations work, and what it means for work, decisions and results.
Same tool, 58% more use
Two divisions of one law firm were given the same AI tool. One used it 58% more, and…
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Fewer managers. The decisions still end up one level higher.
Comcast, HubSpot and Société Générale are removing management layers to decide faster and closer to the work. Data…
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Who takes the money first?
Microsoft has offered a voluntary exit to around 60,000 people. Who accepts depends less on the payment than…
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A manager who fears strong people will never say so out loud
Hiring says more about the manager than about HR process: how they understand their own role and how…
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Why the system filters the truth before it reaches the boss
Culture is less what a manager says than what the people around them experience when deciding whether to…
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Where silence runs deepest, the data looks best
Amy Edmondson expected better teams to make fewer mistakes. She found the opposite, and the answer lies in…
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An explanation that costs nobody anything
Barings collapsed on a Sunday. By Monday morning the market had the name of the culprit. The report…
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The louder the applause, the quieter the feedback
Recognition from outside is not feedback. It responds to what you have shown, not to how you make…
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When the cause lies in the person. The system is the last to notice.
Diagnosis is not a defence. A misalignment can sit in the role, in the system, and also in…
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Deploying AI is the most expensive way to find out that a process does not work
AI does not reveal an organisation's potential. It reveals what was broken from the start, only faster, more…
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AI does not take jobs. It takes power.
AI does not change what a leader does. It changes the conditions under which leadership adds value. The…
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Purpose and capital buy the decision. They do not buy the capability.
Northvolt raised more than fourteen billion dollars and promised sixteen gigawatt hours. It delivered about one. Money and…
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Meaning gets you into a role. It won’t keep you there on its own.
Meaning does not hold a career together. What holds it together is the fit between what a person…
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Why qualified people fail
Failure in a new or changed role is rarely caused by a lack of expertise. It is caused…
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You cannot study your way to resilience
Resilience does not come from understanding stress. It comes from living through a difficult situation with someone there…
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